"Can You Find Me an Engineer?" | Duratrack Case Study Part 2
Case Study: Chatfield Global LLC and Duratrack
Part 2: “Can You Find Me an Engineer?”
Introduction
Duratrack embarked on a transformative journey to strengthen its management team with the help of Chatfield Global LLC. The partnership focused on finding the right talent to drive the company forward, ensuring the new hires seamlessly integrate into Duratrack's culture and contribute to their long-term success. This case study delves into the comprehensive recruiting process led by Chatfield Global and highlights the positive impact of these efforts on Duratrack.
The Challenge
Russ Scott, the owner of Duratrack, faced a critical need to enhance his management team to cope with the increasing demands and pace of changes within the company. The initial request was simple: "Find me an engineer." However, this evolved into a broader initiative to fill several key positions, including a Plant Supervisor, a Production Scheduler, and a Customer Service/Account Manager.
The Recruiting Process
Sari Weil, a specialist in recruiting at Chatfield Global, spearheaded the "Find" work, encompassing all aspects of the recruiting stage. The process included job postings, phone screenings, interviewing, recommendations, pre-hire assessments, and onboarding activities.
"We posted the jobs on Duratrack's Applicant Tracking System (ATS), Prevue, and sponsored the jobs on Indeed," Weil explained. "I handled the paper screening and initial phone screenings before sending recommendations to Russ and Melissa, the VP of Operations. Following their approval, I scheduled the first onsite interviews. If the initial interviews went well, we conducted Prevue assessments for specific roles, followed by a second onsite interview and tour before extending an offer."
Sari emphasized the importance of both skill set and cultural fit. "Duratrack values hard-working, dedicated team players who are willing to pitch in when needed. It's not just about the qualifications but also finding individuals who align with the company's culture."
Building a Team
Russ Scott's initial meeting with Marcy Brajkovic, the owner of Chatfield Global, was pivotal. Marcy's expertise in Strategy and Change prompted a reevaluation of the hiring sequence, prioritizing roles to provide quick relief to overworked employees and ensure proper onboarding.
"Marcy's insights helped us re-prioritize the hiring sequence, focusing on creating the fastest relief for our current employees," Russ noted. "We also recognized the need for companywide training on communication and change to help our long-term employees adapt to the faster pace of changes at Duratrack."
The Results
Over seven months of collaboration, Duratrack and Chatfield Global achieved significant milestones. The changes and improvements, while challenging, were managed effectively to ensure long-term benefits without creating chaos.
"Chatfield's partnership is helping us navigate these changes with confidence," Russ remarked. "Their support is instilling a sense of certainty in our strategic direction and future success."
Sari Weil echoed these sentiments, highlighting the seamless collaboration with the Duratrack team. "Russ and Melissa trusted us from the start. Within a few months, we hired three key new team members. Their responsiveness made the recruiting process smooth. It's an honor to help build Russ's vision for Duratrack and work with such a caring and dedicated team."
Impact on Duratrack
The impact of the "Find" work on Duratrack has been profound. The newly hired Production Scheduler ensures order efficiency, streamlining operations, and driving consistent communications about priorities to the shop floor. The Customer Service/Account Manager is building meaningful relationships with Duratrack’s customers and driving order management excellence. Their new Production Manager rounds out the investment Duratrack made in talent to support their growth. Interestingly, the engineer role Russ initially sought will be the fourth hire, after truly assessing Duratrack’s needs and priorities.
With Chatfield Global's assistance, Duratrack has not only filled critical positions but also fostered a culture of adaptability and teamwork, laying a strong foundation for future growth and success.
The partnership between Duratrack and Chatfield Global serves as a testament to the power of strategic recruiting and collaboration. By focusing on both skill set and cultural fit, and prioritizing effective onboarding and communication, Duratrack is now better equipped to handle the demands of a rapidly changing industry landscape. With continued support from Chatfield Global, Duratrack is poised for sustained success and growth.
Learn more about Duratrack: http://www.duratrack.com/
Did you miss Part 1? Check it out HERE
